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Work
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Lindsey Wagner

Service Design & Research Lead

Lindsey has 10+ years leading service design work across public and private sector organizations — from early strategy and research through blueprinting and implementation.

Streamlining Earned Income Tax Credits
2024
Mapping Eviction
2022
Interviewing those the Stimulus Didn't Reach
2021
Understanding Barriers to Pandemic Unemployment
2020
Embedding Design in a State's Paid Leave Program
2019
Researching Hidden Barriers to Naturalization
2018
Community-Led Creative Placemaking
2017
Usability Research for Public Tools
2017
Unfolding an Investigation with Seamless Scrolling
2015
Storyboarding the Oil Boom
2013
UX Strategy for a 21st Century Almanac
2013
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